KARLA GABRIELA JOYA MEDINA, better known as JOYADENT CENTER, with an address located at Blvd Nuevo Vallarta #17, local 2, Bahía de Banderas, 63735, Mexico, and website www.joyadent.com, is responsible for the use and protection of your personal data, and we inform you of the following:
What will we use your personal data for?
The personal data we collect from you will be used for the following purposes necessary for the service you request:
– To fulfill obligations contracted with our clients.
– For financial management, billing, and collection.
– To prepare contracts, budgets, and proposals.
– To make inquiries, investigations, and reviews regarding your complaints or claims.
Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service but allow us to provide better service:
– Prospecting.
– Marketing.
If you do not wish for your personal data to be used for all or some of the above-mentioned secondary purposes, you must send a request for the deletion of your data, specifying the purposes for which you do not want your data to be processed, to the following email: Info@joyadent.com.
Refusing the use of your personal data for these purposes will not be a reason for us to deny the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name, marital status, date of birth, age, photograph, employment and academic data, nationality, mobile and home phone numbers, age, place of birth or naturalization, address, email, Federal Taxpayer Registration (RFC).
JOYADENT CENTER collects the following sensitive personal data from its clients:
Physical health status (current, past, or future) and sexual life data. This information is not shared with third parties as it is used to create each patient’s clinical file, which I am obligated to protect under Mexican health laws and official standards.
Who do we share your personal information with and for what purposes?
We inform you that your personal data is shared within the country with the following individuals, companies, organizations, or authorities different from us, for the following purposes:
Attorney: For the preparation and review of documents.
No.
Personal Data Security
JOYADENT CENTER implements the necessary technical, administrative, and physical security measures to protect your personal data and prevent its damage, loss, alteration, destruction, or unauthorized use, access, or processing. JOYADENT CENTER will maintain confidentiality regarding the personal data collected, even after commercial or other relationships have ended.
How can you access, rectify, cancel your personal data, or oppose its use?
You have the right to know what personal data we have about you, what we use it for, and the conditions of its use (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider it is not being properly used (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition).
These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request through the following means:
By sending an email to Info@joyadent.com
Regarding the procedure and requirements to exercise your ARCO rights, we inform you of the following:
a)How can you prove your identity or, if applicable, that of your representative, as well as the representative’s authority?
By sending an email to Info@joyadent.com
b)What information and/or documentation should the request contain?
A free-format letter containing the following information:
The owner’s name, address to receive notifications, the type of right to be exercised (rectification, cancellation, or opposition), the reason, and documents proving identity, such as a copy of the voter ID and proof of address.
c) How many days will it take us to respond to your request?
20 business days, which may be extended for an equal period if required by the type of matter.
d) By what means will we communicate the response to your request?
Via email to Info@joyadent.com
e) Through what means can the requested personal data be reproduced?
Via email to Info@joyadent.com
g) For more information about the procedure, we provide the following contact means:
Via email to Info@joyadent.com
The contact details of the person or personal data department in charge of processing ARCO rights requests are as follows:
a) Name of the person or personal data department: Karla Gabriela Joya Medina
b) Address: Blvd Nuevo Vallarta #17, local 2, Bahía de Banderas, 63735, Mexico
c) Email: Info@joyadent.com
d) Phone number: 3291113573
e) Business hours: Monday to Friday, 9 AM to 6 PM, and Saturday, 10 AM to 2 PM.
You can revoke your consent to the use of your personal data.
You can revoke the consent you have given us for processing your personal data. However, it is important to note that we may not be able to process your request or immediately terminate its use in all cases, as we may need to continue processing your data for legal obligations. Additionally, you should consider that revoking your consent for certain purposes may prevent us from continuing to provide the service you requested or may result in the termination of your relationship with us.
To revoke your consent, you must submit your request through the following means: Info@joyadent.com
To learn about the procedure and requirements for revoking consent, we make the following available to you: Info@joyadent.com
How can you limit the use or disclosure of your personal information?
To limit the use and disclosure of your personal information, we offer the following means: Info@joyadent.com
Additionally, we inform you that we have exclusion lists in which you can register so that your personal data is not processed for certain purposes. To request registration, please contact: Info@joyadent.com
You can also register with the following listings to avoid receiving advertising from us:
Public Registry to Avoid Advertising. For more information, consult the PROFECO website.
Use of tracking technologies on our website
We inform you that our website uses cookies, web beacons, or other technologies to monitor your behavior as an internet user and provide you with better service and experience while browsing our page.
The personal data collected through these tracking technologies will be used for the following purposes:
– Advertising purposes, understanding consumer preferences, and directing our advertisements effectively.
The personal data obtained through these tracking technologies are:
– Websites visited by the user.
– Advertisements reviewed by the user.
– User’s browser type.
– Shopping habits and lists on online shopping websites.
– User’s region.
How can you learn about changes to this privacy notice?
This privacy notice may undergo modifications, changes, or updates due to new legal requirements; our needs for the products or services we offer; our privacy practices; changes in our business model; or other causes.
We are committed to keeping you informed about changes to this privacy notice through: www.joyadent.com
The procedure for notifying changes or updates to this privacy notice is as follows: via the website www.joyadent.com
Your consent for the processing of your personal data
I consent to my personal data being processed in accordance with the terms and conditions of this privacy notice. [ ] (when physical).
INAI Folio 00003287438
Last updated: 10/21/2022
